Unexpected Closure

We will endeavour to provide a service for the hours and times that we have been contracted to work, however very occasionally it may be necessary to close our childminding service.

This may be as a result of us being unwell and therefore unable to work. If we have a minor ailment, such as a cough or a cold we will continue to work, however if our illness is very contagious then we will refrain, for example diarrhoea and sickness, until we know we cannot pass on the infection to the children or their parent(s)/carers. We will try to provide as much notice as possible if we are unable to work.

There may be other occasions when we are unable to provide a service, for example:

Following emergency evacuation of our premises (please see our Emergency Evacuation policy)

Loss of power to our home

Mains water turned off

Heating broken

Flooding

Medical emergency for ourselves or a member of our immediate family

Death within the family

We will advise parents as soon as we can if we are unable to provide a service.

We will work with parents where possible to find temporary emergency childcare from amongst local childminders until we can offer a normal service.